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Achieve higher levels of service with Utility Server

Service Management: Managed Data Storage (MDS) has developed a cost effective remote managed service that is designed to compliment your existing IT team, allowing you to reduce risk, improve service levels and increase return on investment.
Servers are a constant challenge for all organisations. Keeping them up to date, refreshing hardware, licensing, patching, management, maintenance, power and cooling all add to the cost of owning a server.
This combined with the fact that you want your skilled IT resources providing strategic benefits to your business, not wasting valuable time fire fighting server issues.
The platform provides guaranteed resources according to requirements, built in resilience and ITIL driven service management to ensure optimum performance and service levels.

Why Utility Server?

Consolidating and rationalising server instances using virtualisation is the obvious answer, but having the available resources and skills to achieve this is often a bigger challenge.

Built on class leading technology from VMware, HP and NetApp, the platform is designed to deliver higher service levels at a lower cost than building,hosting and managing it in house.


Benefits of Utility Server

  • Management of the platform from end to end is carried out from the MDS Network Operations Centre
  • The MDS team provides Platinum Service Management to monitor 24x7
  • The MDS team will respond to alerts
  • We will manage change in the environment
  • We will implement updates
  • All of this is overseen by a Service Delivery Manager
  • Regular review meetings to ensure the service is delivering against the promised Service Level Agreements
  • Clients can recognise the service as an operational expenditure
  • Clients are charged per server or virtual machine
  • Price includes all services, software, hard-ware, maintenance and communication links

Want to find out more?

If you have any further questions regarding Utility Server please feel free to send us an email and we will do our best to respond quickly to your enquiry...

 

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Company Overview: Managed Data Storage (MDS) has invested time and money into building an infrastructure platform to support a range of flexible managed services that takes the concept of Cloud Computing and turns it into reality. Designed around ITIL principles, MDS works closely with its customers to create flexible service packages that allow your IT teams to operate, safe in the knowledge that MDS experts are there to ensure optimum performance and availability.