Managed Data Storage Utility Desktop

 

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Utility Desktop

Service Management: Managed Data Storage (MDS) has developed a cost effective remote managed service that is designed to compliment your existing IT team, allowing you to reduce risk, improve service levels and increase return on investment.
Desktop PCs are a constant challenge for all organisations. Keeping them up to date, refreshing hardware, licensing, patching, management, maintenance, power and security all add to the cost of owning a desktop or laptop.
This combined with the fact that you want your skilled IT resources providing strategic benefits to your business, not wasting valuable time fire fighting desktop/laptop issues. Utility Desktop platform provides a ready made solution to these issues

Higher service levels at a lower cost

Built on class leading technology from VMware, Citrix, HP and Cisco, the Utility Desktop platform is designed to deliver higher service levels at a lower cost than building/hosting/managing physicalor virtual PCs in house. The platform provides guaranteed resources according to requirements, built in resilience and ITIL driven service management to ensure optimum performance and service levels.


Benefits of Utility Desktop

  • Platinum Service Management to monitor 24x7
  • Respond to alerts
  • Manage change in the environment
  • Implement updates
  • Monthly reports on the service performance.
  • Overseen by a Service Delivery Manager
  • Regular review meetings to ensure the service is delivering against the promised Service Level Agreements
  • Billed using a utility model based on a price per server/VM
  • No up front capital costs, no hidden costs
  • Price includes all services, software, hard-ware, maintenance and communication links.

Want to find out more?

If you have any further questions regarding Utility Desktop please feel free to send us an email and we will do our best to respond quickly to your enquiry...

 

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Company Overview: Managed Data Storage (MDS) has invested time and money into building an infrastructure platform to support a range of flexible managed services that takes the concept of Cloud Computing and turns it into reality. Designed around ITIL principles, MDS works closely with its customers to create flexible service packages that allow your IT teams to operate, safe in the knowledge that MDS experts are there to ensure optimum performance and availability.